WELCOME TO HOCKWOLD HALL!
Hockwold Hall is an exclusive family friendly country retreat with so much to offer. A place of genuine care for our guests. We pledge to provide a warm, relaxed, yet refined ambience which instils well-being and comfort.
Hockwold Hall is a stunning Grade II listed house, parts of which date back to the 1500’s with 17th-century additions. It has riveting history, once being the home of Prince Duleep Singh, godson of Queen Victoria. We have included a brief of Hockwold Hall’s history into your information pack.
We ask that all our guests respect the integrity and show care during their stay.
We have included a brief history of Hockwold Hall into your information pack. CLICK HERE to find out more
HOCKWOLD HALL
38 Station Road
Hockwold Cum Wilton
Norfolk
IP26 4HZ
CHECK IN: NOON
CHECK OUT: 10AM
IMPORTANT CONTACTS
Guest Services Manager
Richard: 07739 088686 or 07561 105825
Emergency: 999
PARKING
For smaller intimate groups, Hockwold Hall has sufficient parking in front of the hall on the gravel drive only. Please do not drive or park on the front drive grass tear drop. We ask that you please refrain from parking in the middle of drive, to ensure that sufficient space is left for Emergency Vehicle access if required.
For large groups, we have ample FREE parking for your guests located in an adjacent field, a very short walking distance from the Hall.
BROADBAND / WIFI
The WIFI code and password are located in the kitchen on a teapot themed chalkboard.
Wireless broadband (WiFi) is available and is provided free of charge.
As we are located in the countryside, we cannot guarantee the connectivity at any given time, however, we endeavour to maintain the hardware and connection.
If there is a fault with the hardware provided (wireless router) we will give support and maintenance. We cannot guarantee or be held responsible for the speed at any given time, Broadband is a variable “best efforts” service, which means it is shared between many users and open to fluctuations in performance. If the fault is deemed to be with the guest’s hardware/devices, support will not be available. Please do not download movies or other content on our network and agree to use such services in a responsible manner and not for any illegal purpose.
LIGHT SYSTEM
Operated by a Lutron computer programmed system. Press the top first left button to open the room lights, and the top first right button in toilets to open the bathroom lights.
In some rooms, there is a third section of buttons in the bathrooms, the top button should turn on those lights. Should you press another button, it will turn on/off other lights in the room or hallway. There is no wrong way to go about it. It is a bit of a trial and error we find it works especially well when trying to scare family and friends once you figure out how to control certain rooms 😉
CLEANING
A deep clean of the property and fresh bedding is made before your stay by our housekeeper.
We ask the space be cleaned and returned as it was hired. Any damages or extra cleaning
services beyond the normal wear and tear will be levied against your security deposit.
If you require extra chairs, tables, crockery, cutlery, etc… please request these no later than
24 hours in advance. Extra charges may apply otherwise.
There is an extra £25 cleaning charge when using the outdoor BBQ facility.
CARPETS
As parts of the house date as far as the 1500’s, and the carpets are in good condition despite their age, we kindly ask you to protect the integrity of the carpets by removing your shoes while in the house, please.
NOISE
Hockwold Hall is equipped for parties and we encourage social events. Our team do reside at the premises during private hires/events and request your consideration with noise levels. Use of our outdoor facilities and music must cease at 11:00PM and indoor music cease at 1.00AM.
WATER
The water supply at Hockwold Hall is linked to a borehole. We recommend using the water for showering, washing dishes and cooking, but not as your primary drinking source. You may have to let the water run for a few minutes to relieve sediments and for water to heat up as it is an old property. Please help yourself to the filtered water from the fridge and ice dispensers and/or the water bottles provided to you.
FIREPLACES / WOOD / LIVE FLAMES
There is a large woodpile beside the side door area should you need extra logs. Alternatively, you can contact an on-site representative who can drop off the baskets by the door or restock the fire places during your stay when needed. You are welcomed to use the dining hall fireplace, and the lounge fireplace only.
Live flames pose a risk to the protection of the building’s heritage, we ask that should you wish to create a romantic candlelit ambience to use LED waxy replica candles or LED votives which are permitted instead.
ESSE & ELECTRIC KITCHEN STOVES
In the winter, try not to let the furnace inside go out as it is tricky to reignite the fire. It is best to fill it up every five hours and right before you go to bed. You may do this yourselves or with our on-site representative may assist you. The surface of the oven will be very hot — please be VERY careful! Always use a fire retardant glove provided beside the Esse and fireplaces.
There are an electric oven and hobs which are easy to use beside the Esse log burner.
Please follow the instructions posted on the adjacent wall by the unit.
Remember to turn off the hob and oven after use.
DISHWASHER
The dishwasher is cleaned before your stay with us and is located across from the sink (facing the kitchen table side)which is blended in as a cupboard. Please rinse your plates of heavy food waste prior to loading into the dishwasher. Product are left for you to use beside the dishwasher cupboard.
CATERING
You are welcome to self-cater during your stay with us. Alternatively, SHEFS and their fantastic catering team have over 20 years experience catering for intimate and large events. They can offer a variety of menus from stunning three or four-course meals to sumptuous picnics, hog roasts & BBQ’s, afternoon tea or something out of the ordinary! They work with a variety of budgets and can also provide all glassware, cutlery, crockery, napkins and washing up in their package.
SHEFS: Mark
Phone: 01842 819 803
Mobile: 07739 404 179
Mobile: 07761 155 678
BINS/RECYCLING
We actively promote recycling wherever possible. Please dispense your garbage and recycling in the specific bins provided in the Hall kitchen. Please dispose of your rubbish by the large bins which are located walking distance from the Hall before you check out.
LINENS/TOWELS
For extra linens and towels, please ask your host who can provide them. If a change of linens is required for you during a longer stay, please advise your host in advance and our third party cleaning company can offer the service..
SMOKING
Smoking is not permitted indoors. If you would like to smoke, please utilise the space at a 25-foot distance away from the building’s premises. This is the law under the Grade II protection postulates and a charge of £250 will be charged for per violation.
GARDEN / HOT TUB / SAUNA/ BBQ
We have a 5 acre walled garden which is spectacular in the summer when in full bloom. and surrounding 35 acres of land with a running trail. You are welcome to walk the ground and enjoy the tennis court on a mild day, relax in our sauna, hot tub and use our outdoor propane bbq facilities.
*Outdoor access to the BBQ/hot tub/ sauna facility is until 11PM.
Please be sure to read the users manual provided to you.
Maximum capacity: 7 guests in the Sauna/ Hot Tub. The excess weight of guests in the hot tub will cause damages to the hot tub and extra charges will apply.
A member of our team will show you how to use the hot and sauna and additional detailed information and health and safety document about the use of the Sauna/Hot Tub area is also provided to you. Our hot tubs are kept disinfected and pH levels are monitored daily and periodic water sampling and change is undertaken.
– Glass items are not to be used in or near the Hot tub/Sauna area.
– It is recommended that bathers do not exceed 15 minutes immersion at a time.
- Bathers must not wear lotions, oils, makeup or skin creams in the spa pool.
- Bathers must use the toilet and shower before entering the spa pool.
- If you or any of your guests have any health issues or are pregnant, please refrain from using these amenities as the NHS advise to avoid them because of the risks of overheating, dehydration and fainting.
- Children are advised not to use these amenities.
- If the Hot Tub/ Sauna becomes unusable during your holiday break due to your negligence, a charge between £100 will be levied against your security deposit. This will cover the cost of emptying, deep clean, refill, chemical balancing, replacement of filter, reheating water which takes 3 days, and could cause inconveniences to the next guest wishing to have access to these amenities.
OUTDOOR BBQ
- The outdoor BBQ Facility is operated by propane tanks. Should you need assistance, please ask someone on site. There is an extra £25 deep clean charge after using this BBQ facility.
LOCAL PUBS & RESTAURANTS
The Red Lion Pub
114 Main St, Hockwold cum Wilton, Thetford IP26 4NB
01842 829728
The New Inn Pub
50 Station Road, Hockwold cum Wilton IP26 4JA
01842 828668
The Wellington Pub
27-29 High St, Feltwell IP26 4AF
01842 828224
RESTAURANTS
Located a short walk away from Hockwold Hall, you can enjoy pub menu favourites and after dinner drinks at either The New Inn, or the Red Lion Pub, or a short drive away at The Wellington Pub in Feltwell.
Located 5 miles away from Hockwold Hall are local favourites with Indian Cuisine from Brandon Tandoori, Peach Bower for Takeaway Chinese, or for a more eclectic Brazilian experience, you can visit Cheers for an All You Can Eat experience, including bottomless Sangria.
Brandon Tandoori– Indian
17 London Rd, Brandon IP27 0EL
01842 815874
Kings Garden- Chinese
37 High St, Brandon IP27 0AQ
Phone: 01842 813033
Peach Bower- Chinese Takeaway
8 Market Hill, Brandon IP27 0AA
01842 811131
Cheers– Steakhouse & Vegetarian-Friendly Options
3 Whitehart St, Thetford IP24 1AA
01842 337086
Sakura Sushi & Japanese
44 High Street, Lakenheath IP27 9DS
Fine Dining Experiences
Tuddenham Mill, chef Lee Bye has created a relaxed fine dining menu in the tranquil setting of the old mill.
Midsummer House – Cambridge – this restaurant by Daniel Clifford is one of the top restaurants in the country, simply Devine food and near perfect service with two Michelin stars.
Maison Blue – Bury St Edmunds, Pascale the chef-owner has created a simply beautiful restaurant which most chefs themselves prefer to eat at, stunning fish dishes and the best service that even the Michelin guide commented as being near perfect.
Peas porridge – Bury St Edmunds, this relaxed bistro set in a terraced house in the back streets of Bury St Edmunds is fantastic for organic and raw wines plus upmarket bistro food, being on Michelin bin gourmand for several years chef Justin Sharpe has hit this hole in the market perfectly.
A Day Trip Guide
For those seeking a countryside escape, Hockwold Hall offers the epitome of pastoral tranquillity merged with the regal charm of the Victorian estate. However, if Hockwold charms begin to lack the adventure you crave, there are a plethora of activities just outside its walls. From nature loving, adventure sports enthusiasts, to the steadfast equestrian, the East-Anglian area is anything but lacking excitement. We have left a few brochures of activity ideas for you. Here are some additional suggestions:
Shopping
For the unconventional yet alluring draw of vintage antique shops, to the trendy mega-stores that Bury Saint Edmunds is a fundamental stop. Tantamount towns like Ely and Cambridge also boast the same appeal.
If you fancy a quirky yet homely afternoon tea experience visit the award winning Peacocks Tea Rooms, a family business: set up in their home overlooking the river in Ely.
Peruse the endless aisles of antiques at the neighbouring Waterside Antiques with historical items ranging from the eclectic to fine elegance.
Offering a delightfully traditional afternoon tea experience is Harriets Tea Rooms based in Bury St Edmunds. Immensely popular destination for residents and visitors, Harriets welcomes you with a grand entrance, high ceilings adorned with Chandeliers, and a pianist playing on selected afternoons.
Dining
Cambridge and Bury St Edmunds area offer a range of fine dining experiences featuring an eclectic range of authentic cultural cuisine. For more local dining:
Italian, a universal favourite, we recommend Mondragone Italian and Taste of Italia. For the more eccentric Indian cuisine, Brandon Tandoori Indian is a local favourite. Other notable businesses are Siam Sabb Thai in Mildenhall, Peach Bower Takeaway Chinese, and a more eclectic Brazilian experience at Cheers. For after dinner drinks the Red Lion Pub or The New Inn is a must.
Local Equestrian Centre
Located only 9 minutes from Hockwold in Lakenheath, Brandon is the friendly Apollo Riding School who offer introductory assessment sessions for a discounted price of £35 for 40 mins.
Longer 50 min sessions for £45. Call: 07881415346, ask for Emma Spencer.
20 miles west of Ely, the family run stables of Sedgeway Equestrian Centre offers guidance from astute, experienced trainers with quality horses. Listed as a “British Horse Society Approved Riding School,” the stables caters to all levels of riders. If you care to drive a bit further, the South Cambridgeshire Equestrian Centre is renowned for its services.
Into the Wilderness…
For meandering pathways and a vast diversity of wildlife to keep the avid birdwatcher at ease, nearby Elveden Forest has it all. We recommend Centre Parks — offering 400 acres of stunning pine woodland and interactive activities within its home base such as the “subtropical swimming paradise” within its renowned water park. Be sure to take a gander through the world-famous “Brecs” and marvel at the diversity of bird species that have made within the lowlands there for centuries.
A Day at the Spa
Aqua Sana Spa with nearby Elveden country shop is conveniently located in the Elveden Forest area. After a lovely stroll and bird watching in the Fens, enjoy a relaxing trip to this wildly popular retreat.
A hole in one
For a £25.00 day rate pass, the locally distinguished Feltwell Golf Club will satisfy undoubtedly satisfy your golfing appetition. Feltwell Golf Club also holds an interesting history — vacated by the RAF in 1963 to provide basic clubhouse changing and social facilities, the old RAF style is now being done away with to to herald the dawn of a new era at this progressive club.
Ready, Set, Fire!
For the quirky, adventure sport loving souls, paintball centres in surrounding area are a must. Ministry of Paintball , Go Ballistic, and a local favourite Combat Paintball who offer comparable services for hours of paint balling adventures.
Need for Speed
Located barely 20 minutes away just of the A11 is Wild Tracks activity park which offers an exhilarating outdoor karting experience and quad biking adventure trails.